Training Management

Our training management encompasses the planning, organization, implementation, and monitoring of language courses, as well as the associated quality assurance for all core and supporting processes.

kmp.’s training management guarantees the effectiveness and efficiency of our course programs, ensuring that the resources invested by our clients are aligned with their objectives and lead to the desired results.

A central component of our training management is a customized learning management system, developed by our IT department in collaboration with our pedagogical division, which is continuously updated and expanded.

Quality awareness and clearly defined standards in our process workflows form the foundation of our corporate philosophy. Our quality management system, along with our progress evaluation procedures, is certified according to DIN EN ISO 9001.
 
Our training management includes the following key features:
Client Advisory Services
Client Advisory Services
  • one main account manager for every client (applies to local, national or international training programmes)
  • current project status and needs evaluation
  • development of customised training concepts
  • development of needs-related training content
  • selection of course and learning options
Participant Support
Participant Support
  • processing of participant course registrations and enquiries
  • participant advisory services prior to and during the course
  • individual learner types analysis
  • oral test
  • written test
  • participant needs analysis
  • self-study tips and language learning guidelines
  • dynamic adaptation of learning path
  • participant satisfaction management
  • participant certificates
Course Logistics
Course Logistics
  • test evaluations (including error diagnosis)
  • needs analysis evaluation (including group course cluster needs)
  • grouping of participants by language level
  • planning, creation, and provision of teaching materials
  • trainer allocation and briefing
  • administration of trainer reporting systems
  • administration of course bookings
Course Design
Course Design
  • definition of language objectives
  • methodology and learning mode differentiation
  • curriculum design
  • dynamic adjustment and callibration of course structure
  • working with client-specific realia in the target language
  • monitoring learning transfer
Reporting
Reporting
  • course content reports
  • attendance lists and attendance statistics
  • course feedback
    (initial feedback evaluation implementation follow-up feedback)
  • progress checks
  • lesson observation reports
  • project quality groups
Data Management and Evaluation
Data Management and Evaluation
  • GDPR-compliant processing of course and learning data
  • time and cost calculation for achieving language goals
  • target value projections with client-specific budget requirements
  • tabular and graphic evaluation of key performance indicators
  • calculation of actual and target values according to kmp. scale / CEF scale

Would you like more information on our training management, or do you need a customized Service Level Agreement for your language courses?

Then contact us! We are happy to inform you about our range of services or provide you with a specific offer tailored to your requirements.

 Get in touch with us now!